We’ve listed a few key questions below that may be helpful for you prior to booking a gathering with The Littles’ Club. Anything that’s not on here that you’d like to know about, drop us a message through our Enquire now page or email thelittlesclubevents@gmail.com and we will be in touch.

What age are your gatherings suitable for?

Our gatherings are suitable for children aged 5 to 12. Please note that children must be supervised at all times by an adult once the equipment is set up and The Littles’ Club team have left.

How much space do I need?

Each teepee and mattress measures at L -170cm and W - 105cm. We then add the breakfast tray at the end of the mattress, which is an additional L - 40cm and W - 56cm. If you’re short for space, we can put the breakfast trays on the mattress to allow for more room.

What do the children sleep on?

Our teepees are set up with a mattress which is covered by a protector and topper. We also include fluffy blankets and an option for thicker quilts during the colder months. Pillows are not included in the teepee set up and each child is required to bring their own for comfort and hygiene reasons.

What is included in the price?

Our packages include teepees, mattresses and protectors, blankets and quilts, cushions, various props for each theme, breakfast trays, bunting, full set up and pack down and free delivery within a 10 mile radius from Pangbourne, Berkshire. Extras can be added for an additional cost to bring even more to your child’s gathering - please find more information about this on our How it works tab. Please note pillows are not included in any of The Littles’ Club packages.

What time do you arrive to set up and pack down?

We will arrive at an agreed time to set up your chosen theme, usually at around 3-4pm on the day of the gathering. The following day we will come at an arranged time between 8-11am to collect the items.

How long does set up and pack down take?

We will need around 60-80 minutes to set up depending on the size of your gathering and around 40 minutes to pack down the next day.

What happens if something gets damaged?

We understand accidents can happen from time to time. 7 days before the gathering you’ll pay a damage deposit against any damage that may occur whilst the gathering takes place (£50). Once all items have been checked over to ensure there has been no damage and that no items are missing, this is then refunded back to you within 2 working days. 

Is a deposit required/what are the payment terms?

When you’ve decided you’d like to book with us and have completed and signed a booking form, to secure the date we will require a booking deposit of 50% of the total cost. The remaining 50% will then be paid 7 days before the agreed date of your gathering. We will also require a £50 damage deposit in case any items are damaged (see above question for further details).

Which areas do you cover?

We cover up to 10 miles from Pangbourne, Berkshire. We are happy to travel further afield, with an additional charge at £1 per mile.

Can the teepees be used outside?

Our teepees are for indoor use only. We have sourced items for your little ones that are designed to be set up in the comfort of your own home. However, for any outdoor events, please contact us to see how we may be able to accommodate you.

What is the change/cancellation policy?

If you need to change the date of your gathering, please let us know as soon as possible and we will try our best to work with you and secure a new date. We understand sometimes circumstances may mean you need to cancel. In the event of a cancellation less than 14 days before the date of the gathering, although the damage deposit of £50 will be refunded, our booking deposit is non-refundable.

How are the teepee tents cleaned?

We pride ourselves in offering clean and comfortable teepee tents and we’ve sourced items that can be freshly laundered after each use. The fabric from our teepees can be washed and the wooden parts are wiped down. All bedding and cushions are laundered after use and any delicate props are thoroughly wiped down. Each item is inspected before being used at the next gathering.

Do you have insurance?

Health and safety is one of our top priorities here at The Littles’ Club. However, for peace of mind our public liability insurance is up to £2 million and we are protected by a specialist teepee insurance company. We are also DBS checked.

How do you protect the personal information I give you?

Data protection is another of our top priorities at The Littles’ Club. Please see our Privacy Policy which details how we will treat and protect your personal data - thelittlesclub.com/privacy-policy

Dietary requirements

We can cater for children who have specific dietary requests or allergies. Please make this clear and include any relevant details we may need on the booking form.

Where are your snacks/foods produced?

All our foods are produced by professional manufacturers to all relevant food hygiene and quality standards.

I’d like to book now, what do I do?

Great news! You can start the booking process by going to the Enquire now tab on the website. Once you’ve completed this, we will contact you and will email a booking form with our Terms and Conditions. This will form the contract for the booking, highlight some of the above in more depth and secure your date.

Anything else I may need to know?

Anything you feel hasn’t been covered and you’d like to find out more about, please get in contact and we’d be more than happy to answer any questions. We look forward to hopefully hearing from you soon!

* Please note, pillows are not included in any of The Littles’ Club packages*