We’ve listed a few key questions below that may be helpful for you prior to booking a party with us. Anything that’s not on here that you’d like to know about, drop us a message through our Enquire now page or email thelittlesclubevents@gmail.com and we will be in touch.

How many children can we invite to a party?

We have a max number of 10 children for our Fairies Theme to ensure there is a truly magical experience for your little one and their friends.

What time do you arrive to set up and pack down and how long does this take?

We like to have around an hour and a half to set up before the party begins, with pack down usually taking around 45 minutes at the end.

Are your parties suitable for outdoor use?

Yes! However, while our wooden items are waterproof, we do ask that you provide suitable cover if there is a chance of rain to ensure the setup stays protected. If the ground is wet, some items may need to be swapped over, for example, instead of blankets and cushions, using our wooden stools.

Can I hire additional products included in other themes? 

If there’s something on our website that’s not included in your package, drop us an email. Depending on availability, we may be able to hire the item out to you for a small fee.

I have a theme in mind for a party - can you help me plan for it?

Absolutely! We love bringing ideas to life and have created a variety of custom party themes upon request. If you have a theme in mind, let us know, and we can assist with planning the set up and extra activities. A quote will be provided for our bespoke service prior to ordering any items.

What happens if something gets damaged?

We understand accidents can happen from time to time. 7 days before the event, we will ask you to pay a damage deposit against any damage that may occur whilst the event takes place (£50). Once all items have been checked over to ensure there has been no damage and that no items are missing, this is then refunded back to you within 2 working days. 

What are the payment terms?

When you’ve decided you’d like to book with us and have completed and signed a booking form, to secure the date we will require a booking deposit of 25% of the total cost. The remaining 75% will then be paid 7 days before the agreed date of your event.

Which areas do you cover?

We cover up to 10 miles from Pangbourne, Berkshire. We are happy to travel further afield, with an additional charge at £1 per mile.

Do you cater for food? 

We don’t, however, we have some recommended suppliers, please reach out for more information.  

What is the change/cancellation policy?

If you need to change the date of your party, please let us know as soon as possible and we will try our best to work with you and secure a new date. We understand sometimes circumstances may mean you need to cancel. In the event of a cancellation less than 14 days before the date of the gathering, although the damage deposit of £50 will be refunded, our booking deposit (25%) is non-refundable.

Do you have insurance?

Health and safety is one of our top priorities here at The Littles’ Club. However, for peace of mind our public liability insurance is up to £2 million and we are protected by a specialist party insurance company. We are also DBS checked.